VJU Enterprise

Terms and Conditions

Platform: Empire 799 | Effective Date: January 1, 2026 | Jurisdiction: Ahmedabad, Gujarat, India

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the domain name https://empire799.com ("Website"), including the related mobile site and mobile application (hereinafter referred to as "Platform"). The Platform is owned by VJU Enterprise, with its registered office at 501, Magnifico, Sindhu Bhavan Road, Bodakdev, Ahmedabad, Gujarat, India (hereinafter referred to as "Platform Owner", "we", "us", "our"). The activities on the platform is nothing but a reciprocal courtesy in reference to the Purchase.

These Terms and Conditions ("Agreement") govern your access to and use of the Empire 799 platform ("Platform") operated by VJU Enterprise ("Company", "we", "us", or "our"). By accessing or using the Platform, you ("Customer", "User", "you") agree to be legally bound by this Agreement in its entirety. If you do not agree, you must discontinue use of the Platform immediately.

Accessing, browsing or otherwise using the Platform indicates your agreement to all the terms and conditions under these Terms of Use, so please read the Terms of Use carefully before proceeding.

1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

"Platform" refers to the Empire 799 website and/or mobile application operated by VJU Enterprise.

"Customer" refers to any individual or entity accessing the Platform and/or purchasing products through it.

"Product" refers to any tangible goods listed for sale and sold via the Platform.

"Reference ID" refers to a system-generated alphanumeric identifier assigned to a Customer upon purchase.

"Promotional Program" refers to any optional, complimentary engagement activity made available by the Company at its sole discretion.

"Company" means VJU Enterprise.

2. Nature of Business

The Platform operates strictly as an e-commerce marketplace facilitating the sale of tangible products. Any promotional engagement offered through the Platform is:

(a) ancillary to the primary transaction;

(b) incidental in nature; and

The Platform does not operate, and does not intend to operate, as a Promotional Campaign scheme, gambling activity, betting operation, or Complimentary Reward competition of any kind, or any other activities Prohibited by the law of the land.

3. Product Transaction Clarification

All purchases made through the Platform are made solely for the acquisition of the Product(s) listed. The Customer acknowledges and agrees that:

(a) product pricing is fixed and independent of any promotional activity;

(b) no portion of any payment is allocated toward participation in any chance-based system or reward eligibility program; and

4. Promotional Program Framework

Upon purchase, a Customer may receive a Reference ID. This Reference ID is:

(a) automatically generated by the system;

(b) non-transferable; and

Participation in any Promotional Program associated with such Reference ID:

(a) is entirely optional;

(b) is complimentary; and

5. Allocation System

The Company may operate an internal, system-driven allocation mechanism in connection with the Promotional Program. The Customer acknowledges that this system:

(a) is not publicly auditable;

(b) operates solely under internal logic determined by the Company; and

The Company retains absolute discretion and final authority over all aspects of the allocation mechanism.

6. No Guarantee / No Expectation of Benefit

The Customer expressly agrees and acknowledges that:

(a) no reward or benefit of any kind is assured or guaranteed;

(b) no reasonable expectation of benefit arises from participation in any Promotional Program; and

7. Explicit Non-Lottery Declaration

The Platform explicitly declares that it is not, and does not operate as:

(a) a Promotional Campaign scheme;

(b) a Promotional Selection system;

(d) a game of chance offered for consideration.

8. Consideration Disclaimer

The Company confirms that:

(a) no separate fee is charged for participation in any Promotional Program;

(b) no hidden fee is included in the Product price for such purpose; and

9. Customer Acknowledgement

By completing a purchase on the Platform, the Customer confirms that:

(a) the intent of the purchase is solely for the use or consumption of the Product;

(b) the purchase is not made with any expectation of receiving a reward; and

10. Reward Terms

Any rewards made available through the Platform, if any, are:

(a) Business & Savings Programme in nature;

(b) limited in availability; and

All rewards are furthermore:

(a) non-transferable;

(b) non-exchangeable; and

11. Verification and Disqualification

The Company reserves the right, without providing any explanation, to: (a) verify the identity of any Customer; (b) reject participation of any Customer in a Promotional Program; and (c) disqualify any Customer from receiving any benefit or reward or any reciprocation.

12. Fraud and Abuse

The Company maintains a strict policy against fraudulent or abusive conduct. The Company shall take appropriate action, including permanent suspension of access, against any Customer found to have engaged in manipulation of any system, creation or use of multiple accounts, or exploitation of any system or process in connection with the Platform.

13. Refund and Replacement Policy

All sales are final. The Company does not offer refunds. The sole remedy available to a Customer in connection with a Product is replacement, and only in the event that the Product received is damaged or defective at the time of delivery. Provided such claim is notified within 3 clear days of receipt.

14. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable to any Customer for: (a) non-selection in any Promotional Program; (b) any outcome of the internal allocation system; or (c) any unmet expectations of the Customer arising from use of the Platform.

15. Modification Rights

The Company reserves the right, without prior notice, to: (a) modify, suspend, or terminate the Reciprocal Program or any aspect thereof; (b) cancel the program in its entirety; or (c) alter the structure, rules, or terms of participation at any time.

16. Force Majeure

The Company shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including but not limited to technical failures, server outages, or other external disruptions.

17. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

18. Final Authority

All decisions made by the Company in connection with the Platform, including decisions relating to the Promotional Program, are final and binding. Such decisions may not be challenged, appealed, or reviewed by any Customer.

19. User Consent

Access to or use of the Platform constitutes the Customer's unconditional acceptance of these Terms and Conditions, all associated policies, and all disclaimers published by the Company. If you do not agree to these terms, you must immediately cease all use of the Platform.

20. Account Registration and Accuracy of Information

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.

21. No Warranty

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

22. User Risk and Discretion

Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.

23. Intellectual Property

The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics.

24. Unauthorized Use

You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.

25. Payment for Services

You agree to pay us the charges associated with availing the Services.

26. Lawful Use

You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

27. Third-Party Links

You agree and acknowledge that the website and the Services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third-party websites. These links are provided for your convenience to provide further information only and do not signify our endorsement of such websites.

28. Binding Contract

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.

29. Indemnification (Disclaimer)

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

30. Contact Information

All concerns or communications relating to these Terms must be communicated to us using the contact information below:

Company: VJU Enterprise (Empire 799)

Address: 501, Magnifico, Sindhu Bhavan Road, Bodakdev, Ahmedabad, Gujarat, India

Email: support@empire799.com

Phone: +91 70419 68555

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM IST

31. Payment Terms

All payments made on the Platform are subject to the following terms:

(a) Prices displayed on the Platform are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

(b) Payment must be made in full at the time of placing an order. No order will be processed until payment is confirmed.

(c) We accept payments through the methods made available at checkout, which may include UPI, credit/debit cards, net banking, and other supported payment instruments.

(d) Payments are processed through third-party payment gateways. The Platform Owner is not responsible for any errors, failures, fraud or delays caused by such payment processors.

(e) In the event of a failed transaction where your account is debited but no order confirmation is received, please contact us at support@empire799.com. Such amounts, if confirmed as erroneously charged, will be refunded to the original payment source within 5–7 business days.

(f) The Platform Owner reserves the right to cancel any order in the event of pricing errors, stock unavailability, or suspected fraudulent transactions, with a full refund issued to the original payment source within reasonable time.

32. Dispute Resolution

In the event of any dispute, grievance, or claim arising out of or relating to these Terms, the use of the Platform, or any product or service purchased through it, the following process shall apply:

(a) Step 1 — Contact Us: Raise your concern with our customer support team at support@empire799.com. We will endeavour to resolve the matter within 7 business days.

(b) Step 2 — Escalation: If unresolved, the dispute shall be referred to a senior representative of VJU Enterprise for review and resolution within a further 14 business days.

(c) Step 3 — Legal Process: If the dispute remains unresolved, it shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India, in accordance with the laws of India.

33. Product and Service Details

The Platform facilitates the sale of tangible consumer goods. Users acknowledge that:

(a) Product images, descriptions, and specifications displayed on the Platform are provided for reference and may vary slightly from the actual product due to photographic conditions, screen settings, or manufacturing variations.

(b) The Platform Owner makes reasonable efforts to ensure accuracy of product listings but does not warrant that product descriptions are error-free, complete, or current.

(c) Users are responsible for reviewing product details before completing a purchase. By confirming an order, the user acknowledges their understanding and acceptance of the product as described.

34. Company Programme Terms and Conditions

The following terms govern participation in the Company's Reciprocal Programme:

(a) This Programme is intended solely for complete healthy and prosperity promotion.

(b) Before any product is delivered, a purchase order must be placed. Upon placing the order, the corresponding commission and promotional benefits will be provided.

(d) No member shall be allowed to transfer or exchange their account to another person.

(e) Every customer is responsible for their own understanding and judgment. May take legal action against the Company due to misunderstanding, lack of knowledge, or dissatisfaction. Shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India only. Provided that following due process as said in Clause 32 has taken place.

(f) If an existing member refers products to others and earns money from it, Shall be adjusted, Credited or added as per complaint policy.

(g) The total number of transaction under this Programme shall be limited to 50,00,000 (50 Lacs). For completion of Programme, which shall be intimated publicly.

(h) The allocation draw shall be conducted solely upon the Company achieving a minimum verified sales threshold of 5,00,000 (Five Lakh) products under this Programme. No draw shall be initiated prior to attainment of this threshold.

(i) The Company, acting in its capacity as the organizer, reserves the exclusive and absolute right to modify, amend, revise, or otherwise alter any provision, term, or component of this Programme at any time, without prior notice and without liability to any Customer or participant.

By continuing to use Empire 799, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. This document was last updated on June 24, 2026.